Privacy Policy

PICO PARK Inc. (hereinafter referred to as the "Company") recognizes the importance of personal information entrusted to us by customers (hereinafter referred to as "Customers") who use the services provided by the Company. In order for Customers to use our services with peace of mind, the Company establishes the following privacy policy (hereinafter referred to as "this Policy").

Customers who use the Company's services shall review this Privacy Policy and agree to this Policy. This Policy shall constitute a part of the contract regarding the use of services between the Company and the Customer.

1. About Personal Information

In this Policy, "Personal Information" refers to "Personal Information" as defined in the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act").

The Company may acquire Customer information, including the following information, in connection with the services provided by the Company (hereinafter referred to as the "Service").

Information registered by the Customer for the Company's services (refers to date of birth, address, name, telephone number, contact information such as email address and password, bank account number and credit card number, and other information necessary to identify a specific individual by description, etc.).
Information related to communication terminals (refers to the Customer's IP address, usage status, history, location information, terminal used, services used and products purchased so far, pages and advertisements viewed, search keywords searched by the Customer, usage time zone, usage method, usage environment, postal code, gender, occupation, age, cookie information, and terminal identification information, etc.).

2. Purpose of Use of Personal Information

The Company will use the acquired personal information for the following purposes:

For identity verification and customer management during registration and use of the Company's services.
For the provision of the Company's services and after-sales service.
For billing and responding to considerations for the Company's services.
For the prevention of and response to fraudulent acts and other unauthorized or improper use.
For the maintenance and management of the Company's services.
For the investigation and analysis of marketing data, and the consideration and implementation of marketing measures.
To provide the Company's or a third party's services, advertisements, and other information according to interests and concerns based on the analysis of the Customer's attributes and behavioral history in the media of the Company or a third party.
For the implementation of campaigns, sweepstakes, or surveys.
For the improvement and enhancement of the Service, and the planning, research, and development of new services.
For responding to inquiries and contacting Customers.
To identify Customers who violate the terms of use of the Company's services, such as delaying payment or causing damage to a third party, and other Customers who intend to use the service for fraudulent or unfair purposes, and to take necessary actions.
In addition, for purposes incidental to the above purposes of use and purposes incidental or related to the Company's business.
For provision to third parties by the methods described in this Policy.

In addition, if the purpose of use is notified or announced separately from this Policy when acquiring personal information, the Company will use the personal information within the scope of the notified or announced purpose of use in addition to the above purposes.

3. Provision of Personal Information to Third Parties

The Company will not provide a Customer's personal information to a third party without obtaining the prior consent of the Customer, except in the following cases:

Cases based on laws and regulations.
Cases where it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the Customer.
Cases where it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the Customer.
Cases where it is necessary to cooperate with a state organ, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations and obtaining the consent of the Customer is likely to impede the execution of the affairs.
Other cases permitted by the Personal Information Protection Act and other related laws and regulations.

When providing information to a third party, the Company will respond appropriately in accordance with the Personal Information Protection Act and other related laws and regulations.

4. Restrictions by Purpose of Use

The Company will handle the acquired personal information within the scope necessary to achieve the purpose of use.

When handling personal information beyond the scope of the purpose of use, it will be done with the prior consent of the Customer. However, this does not apply in the following cases:

Cases based on laws and regulations.
Cases where it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the principal's consent.
Cases where it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the principal's consent.
Cases where it is necessary to cooperate with a state organ, a local government, or a person entrusted by them in executing the affairs prescribed by laws and regulations and obtaining the principal's consent is likely to impede the execution of the affairs.

5. Acquisition of Personal Information

The Company will acquire personal information by lawful and fair means, and will not acquire it by fraudulent means against the will of the Customer.

When acquiring personal information indirectly, the Company will confirm whether the provider has properly obtained the personal information from the principal.

Personal information acquired, whether directly or indirectly, will be handled appropriately.

6. Security Management of Personal Information

The Company will exercise necessary and appropriate supervision over its employees to ensure the security management of personal information against risks such as loss, destruction, falsification, and leakage.

In addition, when entrusting all or part of the handling of personal information, the Company will conclude a confidentiality agreement, etc., equivalent to this Policy in advance with the outsourcee, and exercise necessary and appropriate supervision so that the outsourcee can appropriately manage the security of personal information.

7. Provision of Personal Information to Third Parties

The Company will not provide personal information to a third party without the prior consent of the Customer, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

Cases where personal information is provided to a third party based on the Customer's instructions or consent.
Cases where the provision of personal information is requested by a court, supervisory authority, or other public institution, and other cases where the provision of personal information to a third party is permitted by the Personal Information Protection Act.
Cases where all or part of the operations related to the operation of the Service are entrusted to a third party (including a third party in a foreign country) to perform product delivery, payment settlement, response to inquiries from Customers, communication from the Company to Customers, provision of related after-sales services, information investigation and analysis, etc., and personal information is provided to the outsourcee within the scope necessary for the execution of the entrusted operations. In this case, the Company will exercise necessary and appropriate supervision, such as concluding a contract regarding the handling of personal information with the outsourcee.
Cases where there is an imminent danger to a person's life, body, or property, etc., and there is an urgent necessity.
Cases where it is particularly necessary for the improvement of public health or the promotion of the sound growth of children.
Cases where it is disclosed to a person who succeeds to the business upon the succession of the business due to a merger, transfer of business, or other reasons.
Cases permitted by the Personal Information Protection Act and other legal systems.
Cases where it is deemed necessary to protect the rights or property of other members, third parties, or the Company when the terms of use of the Company's services, etc. are violated.
In addition to the third-party provision permitted by the Personal Information Protection Act (such as provision to delivery companies), cases where the provider discloses or provides personal information to a subcontractor, etc. within the scope necessary for the execution of the entrusted operations.

8. Joint Use of Personal Information

The Company may jointly use the Customer's personal information acquired by the Company in this Service with the Company's parent company, subsidiaries, and affiliated companies in order to achieve the purpose of use stipulated in this Policy, or the purpose of use separately notified by the Company to the Customer. In this case, the items of personal information to be jointly used will be the information described in "1. About Personal Information" above. The purpose of use of those who jointly use the information will be the purpose described in "2. Purpose of Use of Personal Information" above. In this case, "the Company" shall be read as "the Company's parent company, subsidiaries, and affiliated companies", and "the Service" shall be read as "services provided by the Company's parent company, subsidiaries, and affiliated companies".

The person responsible for the management of the personal information shall be the Company. The Company will responsibly manage the Customer's information and handle it in accordance with this Policy. In addition, we may jointly use a user's personal information with our business alliance partners within the scope necessary for the provision of alliance services. In this case, before starting joint use, the Company shall announce to users the scope of businesses jointly using the information (including the name of the person responsible for management), the items of personal information to be jointly used, and the purpose of use.

9. Disclosure of Personal Information, etc.

The Company will respond without delay to requests for disclosure, correction of content, addition or deletion, suspension of use, notification of purpose of use, erasure, and suspension of provision to third parties (hereinafter referred to as "Disclosure, etc.") of personal information from Customers in accordance with the following items.

When there is a request for Disclosure, etc. from a Customer, the Company will make Disclosure, etc. after verifying the identity of the Customer using the method stipulated below or a method separately designated by the Company. However, if the Company is not obligated to perform Disclosure, etc. under the law, the Company may choose not to perform Disclosure, etc. at its own discretion.
Regarding the method of identity verification, an email will be sent to the email address already provided by the Customer, and the identity will be verified by having the Customer reply to that email.
At the time of the procedure, the identity will be verified by checking the Customer's name, address, telephone number, date of birth, etc.
The procedure for Disclosure, etc. after identity verification shall be as separately guided by the Company after the completion of identity verification.
Upon Disclosure, etc., a fee of 1,000 yen will be charged for each application.

However, in the following cases, all or part of the information may not be disclosed:

Cases where there is a risk of harming the life, body, property, or other rights and interests of the Customer or a third party.
Cases where there is a risk of significant hindrance to the proper implementation of our business.
Cases where it violates other laws and regulations.
If disclosure is not made, we will respond appropriately in accordance with laws and regulations.

Personal information acquired during the procedure for Disclosure, etc. will be used only for the purpose of the procedure.

10. About Services Provided by Third Parties

The Company may use access analysis services, ad delivery services, and other services provided by third parties for the purpose of improving the quality of this Service, analyzing usage status, and optimizing contents and advertisements, etc.

When using these services, information such as cookies and access logs may be provided to third parties.

Third-party services used by the Company will be handled appropriately based on the privacy policy, etc. of each service provider.

In addition, when the Company provides personal data to a third party, the necessary procedures will be performed in accordance with the Personal Information Protection Act and other related laws and regulations.

11. Continuous Improvement

The Company shall comply with laws, regulations, and other norms, and will appropriately review the operational status regarding the handling of personal information, striving for continuous improvement.

In addition, this Policy may be changed as necessary due to legal revisions, changes in business content, etc.

The changed Policy will be announced by posting it on the website operated by the Company or by other easily understandable methods. However, when making changes to the content that require the Customer's consent under the law, the Company shall obtain the Customer's consent by a method separately determined by the Company.

12. Inquiries regarding Personal Information

For inquiries, complaints, and consultations regarding personal information, and requests for Disclosure, etc., please contact the following desk.

PICO PARK Inc. (Inquiry Desk)
Contact: privacy@picopark.jp